Custom events tracking traditionally required shop owners to code user tracking systems into their platform manually. With the introduction of software-as-a-service (SaaS) products like Google Tag ManagerA tool that allows marketers to manage and deploy marketing tags on their websites without code chan... (GTM), however, you can now automate several parts of the data pulling process. GTM tracks customer activity on FacebookA social networking site where users can post comments, share photographs, and links to news or othe..., InstagramA photo and video-sharing social networking service owned by Facebook., Google Ads, and AdRoll, among many other platforms.
Unfortunately, GTM is not naturally integrated into Shopify. Shop owners could manually input simple codes into their Shopify storeโs theme or use third-party apps for store integration. Either way, both methods require Shopify and GTM accounts. If you use a third-party developer or manually coded site, consider testing your platform first for GTM compatibility.
Despite the intimidating jargon involved, adding GTM to your Shopify store is pretty straightforward. In the worst case, you would only have to copy-paste a few codes. To give first-timers a fair starting point on GTM integration, we broke down the process into three simple steps:
Install and set up your GTM account if you donโt have one yet. Follow the system-generated prompts, which would guide you along the installation process. Stop once you reach snippet codes. Youโll be adding these lines of codes to your store later, so copy-paste them in a separate document.
If you already have GTM installed, you should see the snippet codes under the admin folder. Go to the GTM homepage, click on the admin tab, then select the โinstall Google Tag Managerโ section. Go through the setup prompts again until you see the snippet codes.
Now that you have the codes, itโs time to add them to your Shopify storeโs theme. Press the โonline storeโ tab on your Shopify homepage and click โedit code.โ You should now see the text tabs of your theme.
Locate the theme.liquid and checkout.liquid codes, then copy-paste the first line of sippet codes into their respective <head> tags. Input them as high up as possible.
Repeat the steps mentioned above to locate the theme.liquid and checkout.liquid texts again. However, this time, youโll have to copy-paste the second line of snippet codes. Input them into their respective <body> tags as high as possible. Click save, then test out your newly coded GTM system.
Do you find yourself stuck between the different eCommerce platforms? Check out our quick introduction on how to find the most commonly used platforms among modern eCommerce shops.
Even with GMT, Facebook Pixel, and Google AnalyticsA web analytics service offered by Google that tracks and reports website traffic.Analytics toolsSoftware used to track and analyze website performance, user behavior, and marketing efforts., custom events tracking still requires proactive analysis. Some entrepreneurs spend hours reading dozens of user statistics. Pulling customer events data is one thing, but utilizing these findings to improve your brandโs overall shopping experience is another. Additionally, a well-crafted return policy is a powerful tool in enhancing the shopping experience. It instills trust, reduces purchase hesitation, and ensures customer satisfaction, contributing to higher brand loyaltyThe tendency of consumers to continue buying the same brand's products or services. and repeat business.
If you donโt have time to learn customer events tracking, consider working with marketing professionals. Haphazard tracking only produces inaccurate, unreliable data. Leave data analysisThe process of inspecting, cleaning, transforming, and modeling data to discover useful information.... to marketers and use your time to focus on creating an overall better brand for your customers instead.
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